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Base of Knowledge - FAQs

I have paid by means of bank direct debiting but I keep on receiving e-mails of invoice dependent on payment.

3 e-mails will come to him:

The first one 30 days earlier informing him that has generated an invoice of renewal of services.

The second one later reminding to him that should pay his invoice. Although he had already paid it for bank direct debiting the client has up to 16 days to return it, for which it is not possible to give like paid and to realize the renewal the services.

And finally one day earlier, this day will be that we renew his services since we make sure that he has recovered correctly.

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